1. Collection and use of personal data
1.1. Personal data means any data that can be directly or indirectly associated with you as an individual, which are collected and processed by GoGoLahes LTD. in order to fulfil contracts concluded with natural persons, to contact them, and perform obligations pursuant to law.
1.2. Personal data of loyal customers can be collected in any of the following ways:
1.2.1. when you provide us your contact information (incl. your name, personal ID code, postal address, telephone number, e-mail address, the preferred method of communication) on our website or otherwise (e.g. in our stores);
1.2.2. when you use our website, data are collected through your account or through cookies;
1.2.3. when you make a purchase or place an order in our store or e-shop and store your personal contact information or purchasing preferences (in certain sections of the website GoGoLashes LTD. may ask you to voluntarily provide your personal data and personal information. Such personal data may include your name, address, postal code, e-mail address, telephone number, and other data);
1.2.4. when you apply for hire-purchase.
2. Collection of other data
2.1. We also collect non-personal data, i.e. data that cannot be directly linked to a particular individual (gender, age, language preference, location).
3. Use and storage of collected personal data
3.1. We can use any personal data we have collected to display for customers GoGoLashes LTD.’ product news, campaigns and upcoming events. Customers who wish to opt out from our newsletter mailing list, or do not wish to get information about products that might interest them, may unsubscribe from the mailing lists at any time.
We also use personal data that we collect to delivery goods, and to fulfil obligations that we may have assumed towards the customer.
To ensure better customer service, GoGoLashes LTD. may disclose information about individual users to a third party who provides services to GoGoLashes LTD. and is contractually bound to keeping any shared information confidential. Such third party may be, for instance, our partner whose duty is to deliver goods sold in our e-shop, or provide hire-purchase services.
GoGoLashes LTD. stores all personal data of a client until the loyal customer contract terminates. Data that GoGoLashes LTD. must store pursuant to law (e.g. accounting data) are stored by GoGoLashes LTD. in accordance with the provisions of law.
4. Alterations to personal data
4.1. Customers can see, alter, and supplement their personal data, collected for the purpose of identification and communication with them, on our website in the “My Data” section.
Should the change involve your e-mail address (your Company name LTD website user name), you are kindly asked to notify us thereof, because customers cannot change their e-mail address themselves.
5. Security of personal data
GoGoLashe LTD.takes all precautions (incl. administrative, technical, and physical measures) to protect customers’ personal data. Only authorised persons have access to personal data for making alterations and processing the same.
Customers have the right to demand termination of the processing of their data, ask about how their data are used, request that their data be transmitted in a commonly used format either to themselves or to a third party. In order to avoid misuse of customer data and rights, such requests may only be submitted in a format that makes it possible to identify the person submitting that request (signed digitally or personally at the company’s office). We have the right to respond to such requests within 30 days.
We regard a request to terminate processing of data as a request to terminate the loyal customer contract.
Any personal data that you provide while visiting and shopping in GoGoLashes LTD.’ e-shop are considered confidential information.
The use of encrypted data transmission channel with banks guarantees that personal data and bank particulars of buyers are protected.
You may always contact the Data Protection Inspectorate or a court to protect your personal data. The Data Protection Inspectorate is a national authority that may also be contacted for advice or assistance in matters concerning protection of personal data.
8. How long we keep your personal data
Sometimes we are unable to specify a specific period during which we will retain your personal information. For example, we have the right to retain your personal information if it is necessary to comply with the requirements of applicable law, to fulfill our legal obligations, or to protect the vital interests of you or others. In all cases, your personal data will not be kept longer than necessary for the specific purpose.
9. Other important information about privacy
Web sites of third parties
We may work with third-party companies, commonly known as “service providers”, who may, with our permission, add third-party cookies to our websites, services, applications and tools. These service providers help us provide a better, faster, and more secure user experience.
Please note that third party cookies are subject to the respective third party privacy policies for which we do not take any responsibility.
Children’s personal information
The services offered on our website are intended for persons of 14 years of age or older. There may be a different, higher age limit for participating in specific loyalty programs or raffle games.
If we have reason to suspect that the personal data being processed originates from a person below the age specified in this section, we will delete the data from the databases.
Cookies generally do not contain any personally identifiable information about the user, but the personal information we process may be related to your use of a computer or other device, including visits to websites and other information collected and stored by cookies.
10.1. How do you manage cookies in your browser?
Most web browsers allow users to refuse or delete cookies. The exact way in which this can be done may vary between browsers and versions. For up-to-date instructions on how to block or delete cookies, visit the manufacturer’s website for the specific browser, such as Chrome; Firefox; Internet Explorer and Safari.
Please note that deleting your cookies by disabling them may affect your user experience and prevent you from using certain features of our website.